For more information on our Human Resouce capabilities, contact Linda Rees-Murray, SHPR, at Lrees-murray@flandersgroup.com, 800-462-6435 ext. 242, or fax 585-381-3565.

HR FAQs

HR MENU OF SERVICES

HR That Works 6 Point Assessment – 1 Hour
This telephonic assessment with your HR person will cover the following critical performance indicators:

Area # 1 The Hiring Process
Any company is only as good as the employees it hires. If you or any of your managers are involved in the hiring process, training is a must so that you can learn the strategies necessary to find and hire the best employees, while avoiding common legal pitfalls. You can’t be a great company without great employees.

Area # 2 Policy and Procedure
A properly drafted employee handbook is a powerful tool for your company. Not only will it set forth policies and procedures that afford legal protection, it also has the potential to define your company’s vision, mission, values, goals, ethics, and other forms of productive behavior.

Area #3 Performance Management
Every manager should know the basics of performance management. The traditional approach to conducting performance reviews to rate performance, set employee compensation and document poor performance is no longer sufficient.

From a strategic perspective, any performance improvement process should create a more trustworthy organization based on enhanced skills and character development. It should help management and employees reinforce company vision, mission, and goals. It should act as a tool to enhance communication and commitment between management and workers and help improve the system. And, it should help grow the bottom line. Unless your performance management process is serving these strategic goals – what good is it?

Area #4 Safety and the Prevention of Workers Comp claims
A safety program which demonstrates leadership’s commitment to the prevention of accidents and the quick, kind, and correct handling of employees who are injured at work is successful for one reason: a process is defined, communicated, and deployed.

Area #5 Compliance Training for Managers
Despite the fact that training is a must, today’s managers are the least trained segment of the workplace! This affects not only risk management but also productivity and bottom line results. At least four out of five legal actions by employees against employers fall into the categories of discrimination, wrongful termination or sexual harassment. Education and training is an organizations greatest form of leverage.

Area # 6 Compliance and Productivity Audit
When was the last time your HR staff reviewed your organizational structure, employee handbook, policies and procedures, past and current claims, workforce management issues, outsourced relationships, and business development issues? Strategic use of your HR staff can be a powerful advantage over your competitors.

Upon completion a written report will be returned with specific recommendation and links to information on the HR That Works website.

HR That Works Orientation – 1 Hour
Based on the assessment, we will provide a one hour orientation to the areas in HR That Works that correlate to your specific areas of need.

Recovery At Work Installation – 60 Days
A strong recovery at work program is part of a successful workers compensation insurance program and has important HR implications. The Flanders Group will work with you to develop a plan including training your Back On The Job Coordinator, helping you identify options for a transitional work bank, and communicating with our Injury Management Team on the medical case management.

We anticipate the timeframe from development to roll out to be about 60 days, depending on your organizations needs.

Annual Loss Analysis Plan
This annual analysis will identify areas for targeted training by body part injured, type of injury, department where the injury occurred, and the injury cause. This will be presented annually as part of the HR section of our stewardship report.

Coaching and Solution Services
Our HR professional is here to offer coaching and help you find the resources to solve your toughest HR problems. We can answer the one-time question or develop a targeting coaching opportunity for your staff.